ZEPOST Logistics Support :: Extensive Pincode Coverage and Lowest Logistics Rates for eCommerce Businesses

ZePOST Domestic Delivery Support

A strong logistics support is the backbone to an e-commerce business.

That’s why every single eCommerce business around the world puts so much emphasis on logistics, from launching one-day delivery models to prophesizing drones delivering products to having their own fleet of delivery chain. And it’s about time for you to pump up your game to!

Unveiling the ZePOST logistics tie-up. Find below all details about the ZePOST logistics service.


Non-COD Shipping Charges

Depending on the zone of delivery, the following charges will be applicable.

NON-COD Shipments
Zone of Delivery Charges (per 500 Gms) Chargers (per 1 Kg)
Zone 1 39 47
Zone 2 43 67
Zone 3 53 73
Zone 4 57 80
Zone 5 96 134

Note:
1. Charges for anything above 1 kg, will be calculated in per kg slab.

2. How is the Non-COD domestic delivery charge calculated?

For a product weighing 500 gms and for delivery in Zone 1:

Base Rate = Rs. 24
Fuel Surcharge = 45% of Rs. 24 = Rs. 11 (approx.)
Service Tax = 12.36% of Rs. (24+11) = Rs. 4 (approx.)
Delivery Charges = Rs. 24 + Rs. 11 + Rs. 4 = Rs. 39


COD Shipping Charges

Depending on the zone of delivery, the following charges will be applicable.

COD Shipments
Zone of Delivery Charges (per 500 Gms) Chargers (per 1 Kg)
Zone 1 42 47
Zone 2 49 67
Zone 3 64 73
Zone 4 64 80
Zone 5 90 134
Additional COD Collection Charges Rs 60 + 12.36% ST (Rs 67.5 approx.)

Note:
1. Charges for anything above 1 kg, will be calculated in per kg slab.

2. How is the COD domestic delivery charge calculated?

For a product weighing 500 gms and for delivery in Zone 1:

Base Rate = Rs. 25
Fuel Surcharge = 45% of Rs. 25 = Rs. 12 (approx.)
Service Tax = 12.36% of Rs. (25+11) = Rs. 5 (approx.)
Delivery Charges = Rs. 25 + Rs. 12 + Rs. 5 = Rs. 42


Details about the Above Charges

1. All charges are inclusive of Fuel Surcharge & Service Tax.

  • Fuel Surcharge = 45%
  • Service Tax = 12.36%

2. Fuel Surcharge keeps changing every month, and you’ll be informed of the same.


Volumetric Weight

Volumetric weight is calculated as: length*breadth*height (in cm)/5000.

When considering weight of the product for shipment, the actual weight is compared to the volumetric weight of the product, and the higher is chosen.

The rates for volumetric weight are as follows.

Volumetric Rates (Per KG)
Zone of Delivery Chargers (per 1 Kg)
Zone 1 47
Zone 2 67
Zone 3 73
Zone 4 80
Zone 5 134
Additional COD Collection Charges Rs 60 + 12.36% ST (Rs 67.5 approx.)

Serviceable Area Delivery

For a list of serviceable pin-codes for Non-COD as well as COD delivery, please follow the below link.

Download ZePOST Pin-Code List


Carriage Insurance Coverage

1. If you avail shipment insurance from AVN, then in case of damage or theft,

  • AVN insures and repays the full value of the product, if the invoice value of the product is less than Rs. 5000.
  • If the invoice value of the product is from Rs. 5001 to Rs. 50000, 0.50% of the invoice value shall be charged, if the customer requests.

2. If you avail shipment insurance from a third party service provider:

  • In case of damage or theft, the Certificate of Fact (or COF) will need to be produced at the time of product shipment.
  • And 0.25% is charged on the Invoice Value.

3. The claim settlement process time ranges from 4-15 days.


COD Coverage

COD service is provided only in the mentioned pin-codes as per the excel sheet we share with you.


Pick-up Facility

  1. Pick-up service will be provided for FREE on all days, except Sunday.
  2. On Saturdays, pick-up is provided for some regions only before cut-off time.
  3. All pin-codes mentioned in the file have a pickup facility available
  4. Sunday and Public Holiday Pick-up or Delivery Charges Rs. 100

Account & Billing

  1. AVN A/C will be in the name of Zepo & you would be given separate credentials and dashboard to access your AVN account.
  2. Payments of bills & reimbursement shall be as follows:
    A. For the consignments delivered between 1st and 15th of a month, bills will be settled in next 30 days i.e. before 15th of next month.
    B. For the consignment delivered between 15th and 31st of a month, bills will be settled in next 30 days i.e. before 30th of next month.

                                                                                                                                                         Zepo Wallet

  1. Every customer is required to create a Zepo Wallet, which will be used to pay logistics bills.
  2. The customer has to recharge the wallet, with a minimum of  Rs. 2000, and the bill amount is deducted from the same.
  3. The amount recharged in the Zepo Wallet is completely refundable for the customer, if they wish to discontinue the logistics services.

This helps us ensure that seamless service is provided to you .​


Understanding Delivery Regional Zones

  1. Zone 1 = Intra-City: Pick-up & delivery within your own city.
  2. Zone 2 = Intra-Region: Pick-up & delivery within your own region (north / east / west / south / north-east).
  3. Zone 3 = Other Metros: Pickup from your city to any metro (other than yours, in case).
  4. Zone 4 = Inter-Region: Pick-up from one region & delivery in another region (north / east / west / south / north-east).
  5. Zone 5 = North-East: Pick-up from any 4 other regions (north / east / west / south) & delivery in north-east.

 Compare ZePOST Rates with Competitor Rates


If you have any questions or concerns about the ZePOST logistics support, please feel free to get in touch with us. And we’ll do our very best to help you along.


If you are thinking of launching your own online store? What are you waiting for? Give Zepo a try and start your online store in the next 5 mins. Get hassle free logistic support at a good price!

 

 

Yes, I’d Like to Start my Own Online Business

 

 

  • http://zepo.in/ Zepo

    Hi Abhiskek,

    There is a possibility that certain logistics providers are offering a lower rate. The lower rates are being offered by local logistics providers. All logistics providers with a pan India presence like FedEx, GATI, etc. are operating at the rates we have mentioned. And since we have tied up with them through an aggregator, the rates offered via ZePOST are cheaper than what the individual players offer at MRP.

  • http://zepo.in/ Zepo

    Hi Riddhi,

    We have raised a support ticket in your name with Zepo. Our support team will get back to you on mentioned email id with the international rates, soon.

  • http://zepo.in/ Zepo

    Hi Yasir,

    You most definitely can. For rate sheet, please write in to support@zepo.in. And our team will send across the complete list. The rates will vary from region to region, hence suggest you write in.

    • yasir

      i has just forwarded a mail on support@zepo.in
      plz provide me for my client at yasir.axa@gmail.com

      • http://zepo.in/ Zepo

        Hi Yasir,

        Thanks for writing in to our support. Our team will get back to you shortly.

        Do let us know if we can help you with anything more.

  • http://zepo.in/ Zepo

    Hi Jeremy,

    Have logged in your request with our support team. You should hear back from there soon. Thanks for writing in.

  • http://zepo.in/ Zepo

    Hi Jeremy,

    Yes, the rates would be the same. Right now we are offering 500 gms as the minimum weight bracket.

    COD service cost for Zone 3 = Rs. 67.5.

    So for example, you are have a package weighing 30 gms to be delivered in Zone 3, then:
    Delivery charge = Rs. 64
    COD collection charge = Rs. 67.5
    Total Delivery charge = 64 + 67.5 = Rs.131.5

  • http://zepo.in/ Zepo

    Hi Sheriff,

    Apologies, but currently there is no way of knowing the same. However, we have taken this input and would work to see how we can include the same in the pin-code list.

  • http://zepo.in/ Zepo

    You’re most welcome, Raj.

  • http://zepo.in/ Zepo

    Hi Raj,

    You can easily use ZePOST for such a model. We allow multiple pick-up points to be created for your ZePOST account. So essentially for every order received, all you need to do is schedule a pick-up of the delivery for the respective drop-shipper and have it delivered to the customer.

    Hope this helps. Do let us know if we can help you with more information.

  • M.Raj

    What is GATI COD in ZePOST Pin Code List ?

    • http://zepo.in/ Zepo

      Hi Raj,

      As part of ZePOST, we’ve tied up with a logistics aggregator to deliver this service to you. Which essentially means, ZePOST ships all deliveries through 3 logistics partners i.e. FedEx, Gati and DotZot. Hence, Gati COD is in the pin-code list.

  • http://zepo.in/ Zepo

    Hi Nics,

    The above rates are for AIR shipments. We’ve forwarded your request to our support team to send you the Surface rates for the same. You should receive them in another day.

    Also, please do let us know if there is anything that we can help you with.

  • http://zepo.in/ Zepo

    Hi Pranav,

    Yes, we do provide international shipping! Please write in to our support team at support@zepo.in, to know what exact documents would you need to proceed with the same.

    Do let us know if we can help you with something more.

  • http://zepo.in/ Zepo

    Hi Mukund,

    That is most definitely possible. We’re forwarding your request to our BD team. You should hear back from them in 24 hours.

  • Mayank

    Hey Zepo,
    The logistics rates are indeed competitive. But i wasnt able to understand the pricing policy for COD deliveries. As you know that in India COD plays like a backbone for e commerce business, can you please email me or explain me the pricing policy for COD?
    P.s. I would be more than happy to get all our store development work done from Zepo if i find the pricing appropriate.
    Regards
    Mayank

    • http://zepo.in/ Zepo

      Hi Mayank,

      We’d be more than happy to help you along with your store setup. We’re forwarding your query to our business development team who will help you along with the same. They will contact you on your mentioned email id – mayank94gupta@gmail.com. Please do share your contact information with them to take it forward swiftly.

      Also, about COD charges, a flat COD charge of Rs. 67.5 is applicable on shipments, irrespective of the weight of the product.

      For example: For a product weighing 500 gms and for delivery in Zone 1:
      Delivery charge = Rs. 42
      + COD Collection Charge = Rs. 67.5
      = Total Cost of Delivery = Rs. 42 + 67.5 = Rs. 109.5

  • Aashish sharma

    Hi, We are also looking for a logistics support for our new venture. Can you please tell how can we proceed?

  • hookah wala

    how can i get these avn services for my store whats the procedure

  • ramesh jaiswar

    are you charging flat rate rs 60 as cod charges for all product of irrespective value

    • http://zepo.in/ Zepo

      Hi Ramesh,

      Yes, COD charges are flat Rs. 60, irrespective of the product value and weight. This charge is for the COD collection charge.

      Do let us know if you’d like to know more about Zepo-AVN.

  • shopwithme.in

    I am already signed up for AVN account so this new rates will be applicable to me?

    • http://zepo.in/ Zepo

      Hi Vishal,

      Yes, these new rates will be applicable to you too.

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