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Use ZePOST & Ship Orders Right from your Dashboard

3 Kickass Reasons to Try the ZePOST Logistics Solution

1. Single Click Pick-Up Schedule

Schedule ecommerce orders right from your Zepo dashboard without the hassle of logging-in anywhere else. All it takes is just one click per order to schedule a pick-up!

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2. Extensive Pin-Code Coverage

With the power of Aramex, Delhivery & Ecom Express you can now ship even to the remotest corners of India. More ecommerce logistics partners to come on-board with ZePOST.

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3. Lowest Rates & Introducing Half Kg Rate Slab

Spend 20 to 25% lesser than with any other logistics service. And with the new half KG rate slab for your ecommerce shipments, save even more shipping lightweight products.

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How it Works?

Weight Based Shipping Rates

Details about the above charges

1. All charges are inclusive of Fuel Surcharge & Service Tax.

  1. Fuel Surcharge = 45%
  2. Service Tax = 14.5%

2. Fuel Surcharge keeps changing every month, and you'll be informed of the same.

3. Shipment charges will be calculated based on below service types:


  1. Standard: In multiples of 500 grams. All kind of Shipments

Other courier services

  1. Priority: In multiples of 500 grams. Only NON COD SHIPMENTS, INVOICE VALUE LESS THAN Rs 5000
  2. Standard: In multiples of 1Kgs. All kind of Shipments
  3. Economy: Minimum of 10kgs after that per KG rate. All kind of shipments.


For a list of serviceable pin-codes for Non-COD as well as COD delivery, please follow the below link.

Download ZePOST Pin-Code List

1. If you avail shipment insurance from AVN, then in case of damage or theft,

  1. AVN insures and repays the full value of the product, if the invoice value of the product is less than Rs. 5000.
  2. If the invoice value of the product is from Rs. 5001 to Rs. 50000, 0.50% of the invoice value shall be charged, if the customer requests.

2. If you avail shipment insurance from a third party service provider:

  1. In case of damage or theft, the Certificate of Fact (or COF) will need to be produced at the time of product shipment.
  2. And 0.25% is charged on the Invoice Value.

3. The claim settlement process time ranges from 4-15 days.

COD service is provided only in the mentioned pin-codes as per the excel sheet we share with you.

1. When considering weight of the product for shipment, the actual weight is compared to the volumetric weight of the product. Whichever rate is higher will be applied

2. Volumetric weight is imp for products that may weight less but are bulky or bigger in dimensions (for example - posters, paintings, light weight but big size lamps, etc)

3. Volumetric weight is calculated as: length*breadth*height (in cm)/5000.

  1. Actual Weight of the Shipment = 800 gms
  2. Dimensions of the Shipment: Length = 31 cms; Breath = 45 cms; Height = 7 cms
  3. Volumetric Weight of the Shipment = 31 * 45 * 7/ 5000 = 1.95 KGS

Hence, Shipping rates applied will be as per as the volumetric weight i.e. 1.95 KGS, which is higher.

  1. Pick-up service will be provided for FREE on all days, except Sunday.
  2. On Saturdays, pick-up is provided for some regions only before cut-off time.
  3. All pin-codes mentioned in the file have a pickup facility available

  1. AVN A/C will be in the name of Zepo & you would be given separate credentials and dashboard to access your AVN account.
  2. Payments of bills & reimbursement shall be as follows:

  1. For all transactions between 1st and 15th of a month, bills will be settled before 15th of the next month.
  2. For all transactions between 15th and 30th of a month, bills will be settled on 30th of the next month.

Please Note: A refundable deposit of Rs. 2000 needs to be paid to start using logistics services.

  1. Zone 1 = Intra-City: Pick-up & delivery within your own city.
  2. Zone 2 = Intra-Region: Pick-up & delivery within your own region (north / east / west / south / north-east).
  3. Zone 3 = Other Metros: Pickup from your city to any metro (other than yours, in case).
  4. Zone 4 = Inter-Region: Pick-up from one region & delivery in another region (north / east / west / south / north-east).
  5. Zone 5 = North-East: Pick-up from any 4 other regions (north / east / west / south) & delivery in north-east.