Resources for Small Business

Zepo VS. KartRocket: Comparing eCommerce Platforms in India

Looking to open an online store, are you? There are alot many ecommerce platforms in India, to spoil you for choice.

But when it boils down to choosing an e-commerce platform for your online store, it all becomes a matter of features and support provided by each platform and at what cost. Since all major payment gateways provide payment gateway to logistics support, it is a fair battle to squeeze as many features out of your chosen platform provider at the lowest cost.

So how do you go about making a choice? You review each platform, compare them, analyse them and try them to decide which one suits your needs the best. And here’s helping you with the first 2 steps – reviewing and comparing 2 major e-commerce platform providers in India; Zepo and KartRocket.

Below is a quick comparison between Zepo and KartRocket, to help you make wiser decisions for your brand. The 3 comparisons below, are on the basis of the 3 different pricing plans offered by both platforms.

Zepo and KartRocket Compared :: On the Basis of Starter Plan

Starter Plan
Feature Comparison KartRocket Zepo
Plan Price Rs. 1517/ Month
(1500/month – 10% yearly discount + 12.36% service tax)
Rs. 1799/ Month
No. of Products 1000 2000
Number of Images / Product Unlimited 3
Platform Transaction Fees 0% 0%
Setup Fees Applicable if support is needed in setting up store 0
Custom Domain Yes Yes
Free Domain + Email IDs No No
Store Notifications No Email + SMS
No. of Free Themes 21 93
Mobile Responsive Sites Yes Yes
Payment Options
Domestics Payments Acceptance Yes Yes
Domestic Payment Options COD
Bank Deposit
Credit card / Debit Card
Net-Banking
COD
Bank Deposit
Credit card / Debit Card
Net-Banking
International Payment Acceptance No No
Free Payment Gateway PayU or DirecPay PayU or DirecPay
– Credit Card / Net Banking TDR 2.25% 3%
– Debit Card TDR 1.25% 1.25%
Logistics Options
Domestics Logistics Support No Yes
International Logistics Support No No
Automated Shipping NA No
Courier Tracking In-Platform Yes Yes
Logistics Support Service Charge NA Rs. 0
Pin-Codes Supported NA 8232
COD Service NA Yes
Pre-Integrated Courier Services NA FCouriers, Gati, Delhivery
One Click Shipping Label and Pick Up Generation NA No
Automatic Order Status Change No No
Automatic SMS and Email Notifications No Yes
Marketing Options
Initial Free Marketing Credits No 5500 Free Credits
Guranteed Visitors/ Month No One time – 700 visitors
Customize SEO Friendly URLs No Yes
Custom On-Page SEO No Yes
Sell on Facebook No No
Google Analytics eCommerce Tracking No Yes
Abandoned Cart Notification No Yes
Live Chat Functionality Yes Yes
Discount Code Engine Yes Yes
Affiliate Pixel Integration No Yes
Customization Options
HTML and CSS Editing Yes, Complete Yes, Limited
External Apps & In-Built Features 38 Apps 101 in-built features + 31 external apps
Add Third Party JS Code Yes Yes
Shipping Policies
Bulk Product Import Yes Yes
Inclusive Tax Option Yes Coming Soon
(1 month)
Zone-wise Shipping Yes Yes
Weight-based Shipping Yes Yes
Customer support
Knowledge-base Support Yes Yes
Dedicated 30 Day Support No Yes
Email Support Yes Yes
Phone Support No Yes
Ticket Support Yes Yes
Priority Support No Everyone is priority

Zepo and KartRocket Compared :: On the Basis of Pro/Professional Plan

Pro Plan
Feature Comparison KartRocket Zepo
Plan Price 2730/ Month
(2700/month – 10% yearly discount + 12.36% service tax)
Rs. 2699/ Month
No. of Products 5000 10000
Number of Images / Product Unlimited 5
Platform Transaction Fees 0% 0%
Setup Fees Applicable if support is needed in setting up store 0
Custom Domain Yes Yes
Free Domain + Email IDs No Yes
Store Notifications Yes   Email + SMS
No. of Free Themes 21 93
Mobile Responsive Sites Yes Yes
Payment Options
Domestics Payments Acceptance Yes Yes
Domestic Payment Options COD
Bank Deposit
Credit card / Debit Card
Net-Banking
COD
Bank Deposit
Credit card / Debit Card
Net-Banking
PayPal
International Payment Acceptance No Yes
Free Payment Gateway PayU or DirecPay PayU or DirecPay
– Credit Card / Net Banking TDR 2.25% 2.25%
– Debit Card TDR 1.25% 1.25%
Logistics Options
Domestics Logistics Support Yes Yes
International Logistics Support No Yes
Automated Shipping Yes Yes
Courier Tracking In-Platform Yes Yes
Logistics Support Service Charge Rs. 0 Rs. 0
COD Service Yes Yes
Pre-Integrated Courier Services FCouriers, Bluedart, Aramex, FirstFlight, Delhivery FCouriers, Gati, Delhivery
One Click Shipping Label and Pick Up Generation Yes Yes
Automatic Order Status Change Yes No
Automatic SMS and Email Notifications Yes Yes
Marketing Options
Initial Free Marketing Credits No 5500 Free Credits
Guranteed Visitors/ Month No One time – 700 Visitors
Customize SEO Friendly URLs Yes Yes
Custom On-Page SEO No Yes
Sell on Facebook No Yes
Google Analytics eCommerce Tracking Yes Yes
Abandoned Cart Notification No Yes
Live Chat Functionality Yes Yes
Discount Code Engine Yes Yes
Affiliate Pixel Integration No Yes
Customization Options
HTML and CSS Editing Yes, Complete Yes, Limited
External Apps & In-Built Features 48 Apps 101 in-built features + 31 external apps
Add Third Party JS Code Yes Yes
Shipping Policies
Bulk Product Import Yes Yes
Inclusive Tax Option Yes Coming Soon
(1 month)
Zone-wise Shipping Yes Yes
Weight-based Shipping Yes Yes
Customer support
Knowledge-base Support Yes Yes
Dedicated 30 Day Support No Yes
Email Support Yes Yes
Phone Support No Yes
Ticket Support Yes Yes
Priority Support No Everyone is priority

Zepo and KartRocket Compared :: On the Basis of Unlimited Plan

Unlimited Plan
Feature Comparison KartRocket Zepo
Plan Price 5663/ Month
(5600/month – 10% yearly discount + 12.36% service tax)
Rs. 4499/ Month
No. of Products Unlimited 10000
Number of Images / Product Unlimited Unlimited
Platform Transaction Fees 0% 0%
Setup Fees Applicable if support is needed in setting up store Rs. 0
Custom Domain Yes Yes
Free Domain + Email IDs No Yes
Store Notifications Yes   Email + SMS
No. of Free Themes 21 93
Mobile Responsive Sites Yes Yes
Payment Options
Domestics Payments Acceptance Yes Yes
Domestic Payment Options COD
Bank Deposit
Credit card / Debit Card
Net-Banking
PayPal
COD
Bank Deposit
Credit card / Debit Card
Net-Banking
PayPal
International Payment Acceptance Yes Yes
Free Payment Gateway PayU or DirecPay PayU or DirecPay
– Credit Card / Net Banking TDR 2% 2%
– Debit Card TDR 1.25% 1.25%
Logistics Options
Domestics Logistics Support Yes Yes
International Logistics Support Yes Yes
Automated Shipping Yes Yes
Courier Tracking In-Platform Yes Yes
Logistics Support Service Charge Rs. 0 Rs. 0
COD Service Yes Yes
Pre-Integrated Courier Services FCouriers, Bluedart, Aramex, FirstFlight, Delhivery FCouriers, Gati, Delhivery
One Click Shipping Label and Pick Up Generation Yes Yes
Automatic Order Status Change Yes No
Automatic SMS and Email Notifications Yes Yes
Marketing Options
Initial Free Marketing Credits No 5500 Free Credits
Guranteed Visitors/ Month No 200 Visitors X 12
Customize SEO Friendly URLs Yes Yes
Custom On-Page SEO Yes Yes
Sell on Facebook Yes   Yes
Google Analytics eCommerce Tracking Yes Yes
Abandoned Cart Notification Yes Yes
Live Chat Functionality Yes Yes
Discount Code Engine Yes Yes
Affiliate Pixel Integration Yes Yes
Customization Options
HTML and CSS Editing Yes, Complete Yes, Limited
External Apps & In-Built Features 72 Apps 101 in-built features + 31 external apps
Add Third Party JS Code Yes Yes
Shipping Policies
Bulk Product Import Yes Yes
Inclusive Tax Option Yes Coming Soon
(1 month)
Zone-wise Shipping Yes Yes
Weight-based Shipping Yes Yes
Customer support
Knowledge-base Support Yes Yes
Dedicated 30 Day Support Yes Yes
Email Support Yes Yes
Phone Support Yes Yes
Ticket Support Yes Yes
Priority Support Yes Everyone is priority

Please do share your reviews in the comments below. We’d love to know what you have to say for each of the 2 platforms. Till then cheers to making wise decisions for your business! 🙂


Are you still debating between the two platforms? Why not give Zepo a try and sign up for a free 14-day trial registration and set up your online store in the next 5 mins.

 

 

Yes, I’d Like to Start my Free 14-Day Trial

 

 

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Tanya Rao

Tanya Rao

Curious Growth Hacker @ Zepo. Traveller. Foodie. Cider Lover. Social Media Enthusiast. Audiophile at the Cellular Level. Start-up Kid. Sarcasm is First Language. Madness Personified. Love Mondays.

  • Hi Nikhil,

    Thanks for your feedback. Zepo has recently come out with a new theme and we have a few more in the works as well (which will be released very soon). The best part is all these themes are mobile responsive!
    Do get in touch with us if you wish to see a sample of these themes or learn more about our services.
    – Team Zepo

  • Hi Saubhagya,

    We are sorry to learn of your experience. Is there anything we can do to help you? We’d be more than glad to help you start over and in any other capacity that we can. Do let us know.

  • Hi Yogesh,

    We apologise that you had such a disdainful experience. We’d like to do right by you and help you in any way out that we can. Even if you’d not like to move to Zepo.

    Karthik from our team has dropped you an email 3 days ago. If you’d be kind enough to let us help you out, we’d be glad.

  • Hi Devesh,

    Thanks for putting forward a genuine review!

    We wish you the very best with Monastree. If there is something that Zepo can help you with, please feel free to let us know.

  • I’m using kartrocket since last 6 months. Support is too slow, you have to create tickets, which are solved in 3 days. If you are not so techy, kartrocket gives you all functionality. Though there are very less themes, but for a start, its awesome. You cannot change your theme’s code. They don’t let you access core coding. You can add extra CSS code. The interface is easy to use.

    My store : http://www.monastree.com by http://www.vegmomos.com