Get Social: How to best use Social Media for your Small Business

There is a great hype about using social media for your business. And it’s not vain. Social media can help you interact with your audience like never before.  Doing business just got personal. Your customers don’t just want to buy from you, they also want to talk to you. They …

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Live Chat for E-Commerce Sites: Boost Sales and Customer Satisfaction

The live chat application on online stores in no more a thing of the past; it has moved past being a trend and is now looked upon as an essential part of customer service on online stores.   An online chat acts pretty much like a store attendant in a …

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