customer retention importance

4 Innovative Ways to Make Sure You Never Lose A Customer

Small businesses need to plan for growth while spending as little as possible. This can be a daunting task, especially if you’re having a hard time acquiring new customers. Although gaining new customers is essential, it’s not the only factor that affects growth. In fact, retaining your existing customers is …


Get Social: How to best use Social Media for your Small Business

There is a great hype about using social media for your business. And it’s not vain. Social media can help you interact with your audience like never before.  Doing business just got personal. Your customers don’t just want to buy from you, they also want to talk to you. They …